18+The Star Gold Coast - Broadbeach, Queensland.Gambling help · 1800 858 858 ↗
Viqeno visitor notes · Queensland

Safer gambling

Gambling-related harm can reach beyond money into relationships and personal wellbeing. Help is available for your own concerns or those of someone close to you.

Source review: 9 November 2026 · Independent visitor information · 18+

Decide what is right for you

You can choose a visit that involves no gambling. If you take part, decide what time and money you can afford beforehand, protect the money needed for everyday expenses and pause regularly. Do not fund gambling with loans or continue in an attempt to recover losses.

Setting limits does not remove the risks of gambling, and neither does a strategy. If keeping to your limits is becoming hard, step away and consider speaking with a support service.

Help through the venue

The Star publishes information about safer gambling tools, assistance for guests and self-exclusion. The Guest Support team can discuss concerns relating to your own gambling or that of somebody else.

Self-exclusion provides a means of staying away from casino gaming areas. Review the operator's process and conditions; you can begin a request without going to the resort.

The Star's safer gambling information (opens in a new tab)

Speak with an independent service

Reach the Gambling Helpline for a confidential conversation at no cost:

1800 858 858

The service operates throughout Australia, day and night, seven days a week.

Gambling Help Queensland

You can ask for help before a crisis develops or losses reach a certain amount. Friends and family members can use support services too.